Anyone who has ever worked in any kind of office knows that they don’t simply run themselves. An office manager is the unsung hero of the workplace, ensuring all workflows operate as smoothly as possible and the daily tasks needed to ensure day-to-day operations are accomplished. They may also be the ones keeping the coffee pot fresh, the birthday surprises planned, and the holiday decorations around the office updated.


Information managers generally do many of the same tasks as office managers except within information systems. They keep any kind of information — content, data, and so on — tidy and accessible for whomever in the workplace may need it. Although it’s worth noting that information managers may not take as much responsibility for workplace ambiance as an office manager.


These two career paths can be found in just about every industry: tech, healthcare, financial management, education, etc. Because of this, learning the skills associated with either path can help you find employment in any field you’re passionate about. Here are three lesser-known careers in information and office management for you to consider.

Healthcare Administration

If you’re passionate about healthcare with a love of organization and facilitation, then a career in healthcare administration may be for you. A healthcare administrator helps to manage the daily processes a hospital needs in order to function successfully: how people move through a space, how HR handles conflicts, and what regulations and permissions need to be managed. This includes daily operations as well as accommodating trends and needs in the current healthcare climate.


For example, a hospital administrator may work in a public or private hospital in either a specialized or general capacity. This means they may either work to facilitate frictionless workflow in the entire hospital or they may specialize in a department like policy, finance or marketing. Hospital administration, in particular, is a growing field, which can be exciting for someone who enjoys change and challenge in their work as new advancements occur every day.


Healthcare administration, in general, is also a field that tends to have a very livable salary range. If you’re the type of person who prefers stable work that will cover your bills and your living costs, then a career in administration may be suitable. You should remember, however, that working solely for money may burn you out in the long run and you can always pursue an administrative path in a different industry you’re more passionate about.

Digital Asset Management

A specific career path in information management is digital asset management. This is the management of digital assets such as images, video, text, PDFs, blueprints, and more. Much like a librarian maintains shelving systems and check-out materials, a digital asset manager ensures that digital files are kept orderly and easily searchable by everyone who uses them.


However, unlike a librarian, digital asset managers (DAM) work frequently with internal teams of co-workers rather than on their own. It’s usually the DAM’s job to work closely with the project manager to determine the asset management needs of the team and then to help fulfill those needs in whatever way they’re able. This can range anywhere from helping a film crew maintain their logs and video clips after a long day of shooting to simply curating digital research assets from an internal backlog.


Finally, a DAM also works to keep permissions and copyrights up to date. If you’re working for a company that has media materials that others would like to use under their copyright, then you’ll be in charge of making sure the right permissions are requested and granted. If your team needs to request permissions to use another company’s assets, then you would coordinate that as well.

Data Management

If digital asset managers are like librarians, then data managers are like archivists. A career in data management means specifically maintaining and keeping data stored for however long a company may need it. Sometimes that means archiving legacy data from old projects or versions of projects; sometimes that means creating an entire database from scratch.


In some cases, a data manager may work with old technology, like cassette or VHS tapes. It may be the data manager’s responsibility to find a way to restore the information archived on that tape to a more long-term storage solution. In some cases, this could mean simply transferring the data, and in others it could mean some serious time-intensive problem-solving.


Finally, a data manager will also help a company to create their own database for storing their history and research materials as needed. In this way, data managers may also work with project managers and digital asset managers to create the best possible storage system. If a company already has a database, then a data manager may work to help fix any problems and keep it running smoothly.

Your Skills Apply in Every Industry

Regardless of which industry you decide to apply your management skills in, you’re sure to find a niche that feels right for you. Getting your degree or certificate in office or information management can help you to facilitate great work wherever you go. Management skills are the type of hard and soft skills that never go out of demand.


For example, you may work with a team of designers and writers who are all incredibly talented at what they do. Their designs are clean and crisp, and their copy is easy to read and attention-grabbing. However, in order to focus on what they’re best at, they need to not worry about how the office around them is functioning — which is where a manager comes in.


Office and information managers are a crucial part of any work environment and should be treated as valuable members of the team. In some cases, there are entire modes of production that couldn’t happen without solid managers. As such, you should know that your position in a company or an ecosystem is critical, and you should feel proud to be working in your role.


One of the hardest parts of maintaining PR or marketing efforts is keeping track of ever-changing trends. Especially with the rate at which things spread across the internet, staying relevant can feel nearly impossible. This is also true of marketing the most important product you may have on your desk: your own resume.

With women staying in the workforce longer and longer each decade, knowing how to continue marketing your skillset to new employers becomes tricky. This is especially true if you work in an industry with rapidly changing standards and technology where the newer generation entering the field has been trained already and knows to expect these new standards. This doesn’t discredit on-the-job-training and experience — it simply means you have to be smart in how you leverage those points on your resume.

Additionally, it may be frustrating to stay in a job for decades only to have someone younger and with less on-the-job experience take a position of more authority. In addition to knowing how to keep your skills marketable, it can be good to understand generational differences in the workplace. Remember: The most marketable skill you can have is adaptability to change, and any employer is going to want to see that in whoever they hire next.

If you are a baby boomer in the workforce and are struggling, there are a few things you can do to keep your work history at a satisfactory level. It all comes down to choosing smart options that fit your skillset. Here are a few things to consider as you work on marketing your skills to different generations in your current job or a new one.

Finding a New Job Can Be Hard for Baby Boomers

It used to be that having the same job for decades was a good thing. You could enjoy longevity and security in a job you enjoyed and that supported your home and family. Now, with technology shifting the way people carry out daily tasks, some entire industries are disappearing and jobs are changing.

For example, if you had worked as a cab driver, a transcriptionist or an office manager, those skills and jobs have shifted significantly with certain new technologies. A lot of taxi services have been replaced by app-based ride-sharing services like Uber or Lyft, and voice-to-text software has advanced at such a rate that transcription services are slowly being replaced. Additionally, some office manager duties have been switched to online management programs.

However, even though technology is making some things easier, the need for people to work to support their family doesn’t go away. Baby boomers are staying in jobs longer past the traditional age of retirement, and in some cases it’s simply because they have family members who continue to require care. Additionally, they may have adult children fresh out of college who are staying at home for a short period as they navigate their own job hunt.

This means that if you are working in a now-obsolete industry but aren’t ready to retire, you will be on the hunt for new employment at a time in your life when you may have not expected to be. This may feel frustrating or overwhelming, but it isn’t impossible. It’s all about setting yourself specific guidelines and measures for success.

Looking to Areas of High Need Can Be One Solution

If you already have work experience in certain fields that continue to experience high demands, then you may be in luck when it comes to your job search. Some professions will always have a need for people to work in them, regardless of how advanced technology becomes. For example, the medical field.

Even though a lot of the baby boomer generation isn’t retiring, there are still high numbers of people who are. This means there are more and more nursing and physician jobs that will need filling over time. It may not be at your original location of employment, but the jobs may still be there.

If you can’t find a job in your field in your current town or city, it can be worth it to look and see where there are more opportunities. If you’re in a position to move for a new job opportunity to an area with a higher concentration of openings, it could be worth it. This could also be a way of starting fresh in your field in a new town.

For example, in rural areas, there is a need for a greater number of care providers. As more and more centers of care begin to open, more providers will be needed to run them. So moving from a city to a rural area can be a huge opportunity.

Remember: Everyone Is Human Regardless of Age

It can also be beneficial during this time of your life to think about how important human connections continue to be, even when you’re job hunting. It can help to think of the people you’re interviewing with as potential connections in your professional life as opposed to thinking of them in terms of their age or presentation. Going into these interactions with an open mind and a goal of fostering something together can be beneficial for all sides.

For example, your manager may be younger than you, and although they are your manager, you may still have wisdom and learned experience to share. You may have institutional knowledge or memory that everyone can learn from. However, it’s crucial to remember that this mindset of wanting to connect and learn from one another regardless of age should go both ways.

Despite having been in your field for a long time, it’s important to keep an open mind and learn from your peers, even if they’re younger than you. Being respectful of and interested in one another’s varied lived experiences can create a diverse workplace for everyone to enjoy. By creating an enjoyable atmosphere, you’ll be bringing a new form of joy and coworking spirit to your latest professional endeavor — regardless of how long you’ve been there or how long you plan on staying. �


How to Innovate in Established Fields

Innovation is a word that gets thrown around so frequently in some industries that it’s almost lost all meaning. This, of course, is all the more reason why those seeking to make real change in the world should be looking to fields that aren’t quite so disruptive. Established professional realms are the ones that are most in need of innovation — so that’s where you should go.

If you can’t decide what an “established field” actually is, then consider parts of your life that have more or less been the same the entire time. Ask yourself if there are places where a little innovation or disruption could improve things. Then, start brainstorming what and where you can start to shake things up.

Maybe it’s something as simple as redesigning an everyday item to be more stylish — like headphones or wearable tech. Maybe it’s restructuring an office procedure to make work take half as long. By doing your research and making a plan, you can find a simple tweak to cause a big change.

One of the most-established fields in need of the most innovation today is healthcare. Everyone uses it, but not everyone is happy with their experience — meaning the field is ripe for disruption. If you aren’t sure where to start with your next big idea, take a look at these healthcare examples for inspiration.

Innovation in Nursing

One of the fields that’s currently experiencing some internal innovative efforts is nursing. As a fresh generation of nurses enters the field, some are brushing up on business and entrepreneurial skills in order to bring an extra level of expertise to their work. It takes truly knowing a field intimately in order to best find a disruptive innovation that will cause a shift.

One of the questions nursing innovators are asking themselves is, “Who do we want to help?” In most cases, the answer is the patient. Nursing innovations are generally developments that will improve patient care or advocate for patient needs during the care process.

Considering that most nurses want to stay in their first love — nursing and care — and innovate processes and technology second, this is a field where change may come slowly. However, changing healthtech can sometimes literally mean the difference between life or death. Caution is required. If you’re not a nurse and are passionate about healthcare and patient advocacy, it’s possible that this is a field that could use your energy and effort.

Innovation in Radiology

Another field that’s ripe for innovation is radiology. The way medical images are stored, transferred, and analyzed is changing rapidly in today’s modern technological world. So it makes sense that influencers in the radiology side of things will begin to innovate in order to keep up with new changes.

For example, there is now a field known as “teleradiology,” which is the new term coined for radiological processes done remotely. One of the biggest players to adopt this new field is the Department of Veterans Affairs. They’re using teleradiology methods to connect hospitals nationwide, making it more seamless for veterans to get the care they need regardless of where they are.

Additionally, radiology is also beginning to leverage innovative technologies like 3D printing in order to help promote patient understanding. It’s sometimes easier to show a patient a procedure or a specific issue with a body part using 3D-printed models. This can also help the patient feel less anxious about the care they’re receiving because they have a better understanding of what’s happening to them.

Take On the Challenge

Once you’ve found the established field you’re hoping to shake up, you might feel overwhelmed by the very thought of getting started. Luckily, there are a lot of accessible (and sometimes free) resources for learning how to pitch an idea and to get your plan in front of investors. Barring that, there are competitions that can be great for networking and meeting venture capitalists you might otherwise not have access to.

For example, Accenture’s Healthtech Innovation Challenge. The challenge functions as a series of conferences and contests during which applicants compete to get their innovative healthtech idea funded. Think of “Shark Tank” but specifically for business ideas that help to create a healthier population.

The other benefit of going through a contest or challenge scenario with your innovative idea is that you’ll meet like-minded people in the industry you’re passionate about. Maybe you can combine forces and work together to find the best possible solution. Maybe you’ll meet colleagues who you can mutually cheer on as your careers and businesses progress.

Regardless of how you come to an idea or choose your industry, remember that the best and most innovative ideas are ones rooted in knowing the deep-set problems of a specific field. If you’re going to find a way to change the world, you have to first be an expert in the field you wish to help. Doing your research carefully and thoroughly before even beginning the brainstorm portion of your next venture is going to serve you well in the long run.

Managing Diversity In Today’s Workforce

diversity workforceOrganizations in the U.S. are becoming more and more diverse by the day.  Thanks to the slow emersion of acceptance for integration in the workplace, today’s organizations have a much wider base of competence.

People of all shapes, sizes, ethnicities, races, and backgrounds are beginning to feel a little more valued with each passing year.  Managing a diverse workplace brings about new challenges in an ever-growing society.

There are a few things you should be knowledgeable and sensitive to when it comes to providing leadership to a diverse group of professionals.

Become knowledgeable about different cultures

The more you know about the differences between the people with which you are working, the more equipped you are to build healthy working relationships.  Taking the time to learn a little about each culture present in the office is a way of showing that you respect the individual.

Without ever leaving the comfort of your office, you have the tools to expand your mind.  If nothing more than reading a simple article each day on something pertaining to diversity, it is your moral obligation as a leader to educate yourself.

Be sensitive to cultural differences

Once you have learned a bit about the diversity in your office, try actively showing that you respect those differences.  Allow individuals to feel comfortable and empowered at their job by showing them that they are understood and acknowledged.

Try arranging a diversity day, or some sort of occasion centered around the celebration of our differences.  Spending time together away from the desk is a great way to build friendships and bonds between your employees.

Raise awareness in the workplace

In a diverse workforce, there must be adequate training and orientation for the job and the environment.  You won’t ever have a perfect selection of employees, but you can build a collective group of individuals who treat each other with respect and dignity.

Reach out to an eclectic audience

Use the diversity of your organization’s workforce to reach a wider audience of prospective clients.  The benefit of diversity is that you open up a larger door of opportunity when formulating your marketing campaigns.

Gather input on your organization’s methods and efficiency from several different perspectives, and use the tools of technology to spread the word.  A simple business profile on social media is a great way to begin extending your visibility as a diverse organization.

Screen employees for predetermined attitudes

The best way to successfully wrangle a copacetic, diverse office environment is to screen for issues from the very beginning.  Don’t hire people who have racist tendencies or predetermined attitudes concerning diversity.  Spend time understanding who you are hiring, and you won’t be sorry.

Attracting Millennial Employees: How a DMS Brings Better Talent to Your Business

By Jesse Wood, CEO of eFileCabinet

In the world of HR, one of the biggest battles is finding and hiring exceptional employees. Bringing talented individuals into your company makes a huge impact on whether your business thrives or fails, but those very employees you want are likely being pursued by other employers as well, so how can you entice that exceptional talent into joining your team?

These days, it’s about a lot more than just a higher salary (though that is certainly always a factor). As the millennials join the workforce, they are looking for other perks and benefits that your company can offer in order to tip the scales in your favor. A top-notch Document Management Software (DMS) system can help you to offer those perks they’re looking for, and here’s how.


For the millennial worker, flexibility in work schedule is more important than ever before. Though many of them are still willing to work a standard 9 – 5 shift, they want to know that they have some flexibility to work remotely if necessary. Telecommuting (or at least the option of it in certain situations) makes your company much more enticing to a talented employee.

DMS makes it easy for employees to access the information and records they need in order to do their jobs, regardless of whether they’re in the office or not. With this software in your office, you can make telecommuting an option when your employees need it, such as when they have a family emergency or are recovering from an illness. Not only is it a big perk that helps keep them happy while working for your company, but it prevents you from losing out on potential productivity when your employees can’t make it to the office.

Modern Tools

Millennials are all about the latest and greatest in technology. They want the newest models of phones, laptops, and other electronics that are designed to make their lives simpler and easier. Their work lives are no exception to this. They want to know that they have advanced, modern tools to make their jobs simpler, and DMS is one of those tools.

This software has remarkable technology that saves your employees from wasting time on tedious or repetitive tasks. Instead, they can focus their ample talent on more important matters. They’ll be happier with their jobs, and your business will see higher levels of productivity to boot.

Higher Salary Potential

As we’ve mentioned, higher salary is always a point of enticement when you’re trying to bring in a talented employee. Document management software can save your business thousands of dollars every year in wasted employee time, supply costs, etc. These cost savings can give you the ability to offer a higher salary to a candidate that you really want working with your team. This can be just the push you need to tip the scales in your favor and get that talent working for you.

Being able to offer these sorts of perks to a highly talented candidate can make all the difference in building an exceptional team of employees for your business. Combine that dream team with the other incredible benefits offered by document management software, and your business will be well on its way to the top.

Jesse Wood eFileCabinetAbout the Author:

Jesse Wood is the CEO of document management software vendor, eFileCabinet. Founded in 2001, eFileCabinet, Inc. began as a cutting-edge tool to digitally store records in accounting firms. As it grew in popularity, eFileCabinet developed into a full-fledged electronic document management solution designed to help organizations automate redundant processes, ensure security, and solve common office problems.

The Graduate’s Guide to Success: 
Nine Habits to Adopt Today for a Lifetime of Achievement

Getting a formal education is the first step to success. But your habits are 
what make the difference in your career. Author Paul Krasnow reveals 
the habits that will help you achieve a life of success.

          Edwards, CO (April 2018)—With graduation coming up, all your hard work is about to pay off. You’ve invested in an expensive formal education to ensure your bright future. That’s half the battle, says Paul G. Krasnow. But it takes more than a formal education to guarantee a great career.

          “Getting your degree is the first step in building the kind of life you want,” says Krasnow, author ofThe Success Code: A Guide for Achieving Your Personal Best in Business and Life (J & K Publishing, 2018, ISBN: 978-0-692-99241-8, $24.95). “But after that, you must develop the habits that let you leverage it into a job you love.”

          These habits, along with a strong work ethic, are your most valuable skillset and the real differentiators that fuel your career—not necessarily your formal education. It’s also important to hit the ground running after graduation. There’s no better time to set a path toward financial success than right now, when you’ve got youth on your side.

          Krasnow’s habits are what helped him build a career from the ground up. Following early success in the clothing industry, he experienced a financially devastating bankruptcy that forced him to rebuild his life from scratch. He went on to join Northwestern Mutual Life Insurance Company, where he’s been a top producer for 40 years and has won many “Top Agent” titles.

          In The Success Code, Krasnow lays out the no-fail formula that took him to the top of his industry. Keep reading to learn his best practices that will bring you unprecedented success for years to come.

Fuel yourself with motivation. Krasnow says that one advantage of being young is that you have hunger and “the spark.” Hunger is the drive that pushes you to work hard. “The spark” is the excitement, energy, and anticipation of fulfilling your dreams. Seize this motivation and let it fuel your ambitions. And speaking of ambitions: If you haven’t done so already, figure out exactly what you want to accomplish in your life and write up a description of the vision you would like to bring into fruition. Let this vision motivate you to strive for exactly what you want for your life, and accept nothing less.

Solidify your work ethic now. Today more than ever, you must have an iron-clad work ethic to succeed in your career. This means being punctual, professional, responsible, self-disciplined, and productive. Be honest with yourself about which of these qualities you already possess and which you need to work on developing. Don’t feel discouraged if you currently fall short in many of these areas—they can take time to master. Instead, commit to sharpening each of these qualities to the best of your ability, and people will start taking notice.

Finetune your focus. Today’s employees have greater responsibility and less time to complete their work. This forces them to multitask, yet most people are terrible at multitasking. Plus, they are constantly interrupted by email, smartphones, and social media. Krasnow says success often comes down to your ability to tune out all of this “noise” and get focused.

“To help you stay disciplined, get rid of distractions and temptations until your work is finished,” says Krasnow. “Turn off media, remove clutter from your desk, and limit office chitchat anytime you have a task to complete. This creates an environment that best allows you to serve your clients and get your work done.”

Engage with your clients. Building and nurturing solid client relationships is the cornerstone of any successful business. To foster engagement, Krasnow says to commit to a personal code of integrity to ensure clients that you will work hard for them and that they are in good hands.

“Strive to be honest and authentic with your clients and your associates,” says Krasnow. “People will always be able to tell if you’re being friendly just to make a sale or establish a connection. You will earn your clients’ trust if you are upfront about products they don’t need and honest about the products they should use. Finally, show up for them in thoughtful ways. Get to know your clients and show genuine interest in their lives, and check in even when you have nothing to sell them.”

Get some grit. From time to time, you will inevitably fail, lose, or experience some kind of a professional or personal setback. When this happens, Krasnow insists that you’ve got to deal with the loss and move on. There’s no benefit in wallowing or succumbing to fear or anger.

“If you are resilient, you can bounce back from anything and get on with your life,” says Krasnow. “You have to believe that you can overcome anything, and then put that belief into practice. Take a short amount of time to mourn your losses and process your emotions—just don’t dwell on them. Next, take responsibility for where you are today and resolve to address any behaviors that need to be changed. Finally, get back to your normal routine, and do it better than ever.”

Work smarter, not harder. Krasnow recommends doing an audit of how you currently spend your work time. Take a moment to identify your most important recurring tasks, determine how long they take, and identify tasks that could be completed more quickly. Then, learn to prioritize your daily goals. Create a to-do list and divide your tasks into three categories: critical, high-priority, and low-priority. Tackle each task in order of priority.

“Another good rule of thumb is to stop reinventing the wheel,” adds Krasnow. “Make a habit of reusing and modifying resources already at your disposal.”

Never stop competing…with yourself. Krasnow recommends using a practice he calls “the push-up principle” to achieve personal goals by starting at your current skill and ability level and consistently moving up from there. This process naturally leads to self-improvement through small, manageable steps.

“If you can do only five push-ups today, try doing six push-ups tomorrow,” says Krasnow. “The push-up principle is incredibly simple, but it can create a long legacy of achievement. Set some reasonable goals and immediately start working to achieve them. Once you’ve proven to yourself how simple it is to execute your goals, your confidence level will begin to rise, and you can continually build on this momentum.”

Hone an ideal image. Your appearance should reflect the quality of your services, says Krasnow. Therefore, it pays to think of your health and wellness as an investment in your success. Without a strong, fit body, it’s difficult to have the stamina to do your best at work.

“Be sure you are getting enough sleep, eating healthy, exercising regularly, and have given up bad habits like smoking or excessive drinking,” says Krasnow. “Then, once you’ve got your health under control, build a wardrobe that communicates the exact message you want to send to clients and associates. You don’t have to spend a fortune, but your clothing should fit well, and your eyewear, briefcase, purse, phone, and other accessories should be stylish and contemporary. Remember, everything matters.”

Become a whole person. Your success, and, ultimately, your happiness, lies in your ability to become a “whole person.” Krasnow says this means having a balanced and rich life in all areas of your existence. No matter how much fulfillment you get from your career, you still need to expand your life and enjoy all it has to offer.

“When you are happy in life, it shows in your confidence and in your work performance,” says Krasnow. “Make time to be present with those around you. Develop a few hobbies outside of work and find some ways to enjoy the fruits of your labor. If you want to give something back, you can even do some volunteer work. Another great way to round out your life and find deeper meaning is to explore your spiritual side through worship, prayer, or meditation. It’s a great way to connect to your purpose.”

          “Whatever you do, don’t make the mistake of just getting a job,” concludes Krasnow. “The people who did that without considering the consequences of their decisions early on are now entering their second careers. Instead, develop the habits that lead to success and use them to build a career. When you realize your potential now—and not years down the road—you can put it to work starting today.”

# # #

PaulKrasnowAbout the Author: 
Paul G. Krasnow is the author of The Success Code: A Guide for Achieving Your Personal Best in Business and Life. He is a financial representative at Northwestern Mutual Life Insurance Company, where he has been a top producer for 40 years. Early in his career, Paul suffered a financially devastating bankruptcy with a line of clothing stores he owned, but went on to join Northwestern Mutual, where he has created an impressive financial portfolio and a strong network of clients, many of whom have become lifelong friends. Paul regularly speaks for multiple life associations in the U.S. and has given seminars for law firms and CPA firms in the Southern California area.

For more information, please visit

About the Book: 
The Success Code: A Guide for Achieving Your Personal Best in Business and Life (J & K Publishing, 2018, ISBN: 978-0-692-99241-8, $24.95) is available from Amazon.

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